Privacy Policy

We respect the privacy of users who access and use our software, platforms, and digital services. This Privacy Policy outlines how SustainRepo Tech Pvt. Ltd. collects, uses, and protects your information.

What This Privacy Policy Covers

• This Privacy Policy covers our handling of personally identifiable information that we collect when you use our platform, website, or services.
• This policy also applies to any information shared with us by third parties in connection with our services.
• This policy does not apply to practices of organizations that we do not own or control or individuals we do not employ or manage.

Information Collection and Use

We collect personally identifiable information when:

• You register for our software or platform
• You subscribe to our services
• You interact with our website or tools

The information collected may include:

• Name, email address, phone number
• Organization name and designation
• Industry and business details
• Login credentials and usage data

Once registered, you are no longer anonymous to us.

We use this information to:

• Provide access to our software and services
• Manage subscriptions and user accounts
• Improve platform functionality and user experience
• Communicate updates, support, and service-related information
• Ensure compliance, security, and risk management

We may also automatically collect technical data such as IP address, browser type, device information, and cookies for analytics and system performance. This data is not used to personally identify users.

Information Sharing and Disclosure

We do not sell or rent your personally identifiable information.

We may share your information only in the following cases:

• With your consent
• To comply with legal obligations, court orders, or regulatory requirements
• To enforce our Terms & Conditions or protect our rights
• With authorized service providers who support our operations (under confidentiality obligations)

Data Security

We take reasonable technical and organizational measures to protect your data from unauthorized access, misuse, or disclosure.

However, no digital system is completely secure, and we cannot guarantee absolute security against cyber threats or unauthorized access.

Users are responsible for maintaining the confidentiality of their login credentials.

Data Accuracy & Responsibility

Users are responsible for ensuring that the data entered into the platform is accurate and up to date.

SustainRepo Tech Pvt. Ltd. shall not be liable for any issues arising from incorrect data entry or misuse of the platform.

Cookies and Tracking Technologies

We may use cookies and similar technologies to:

• Enhance user experience
• Analyze platform usage
• Improve system performance

Users may choose to disable cookies through their browser settings.

Data Retention

We retain user data for as long as the subscription is active or as required for legal, regulatory, or business purposes.

Upon termination of services, data may be retained for a limited period for compliance and audit purposes.

Changes to This Privacy Policy

This Privacy Policy may be updated from time to time.

Any changes will be posted on our website or communicated through official channels. Continued use of our services indicates acceptance of the updated policy.

Questions or Contact

If you have any questions or concerns regarding this Privacy Policy, please contact us at info@sustainrepo.com